Refund and Return Policy:

Refund and Return Policy:

Thank you for shopping with us at Elanters. We aim to provide you with the best possible experience and customer service. Please review our refund and return policy outlined below:

Return Policy:

Once an order is placed and processed, we do not accept returns for any products or services unless there is a defect or error on our part. We strive to ensure the quality and accuracy of our offerings, but if you encounter any issues, please reach out to our customer support team for assistance.

Refund Policy:

In the event that you have been charged an extra amount for any product or service, you are entitled to a refund of the overpaid amount. 

To qualify for a refund:

The overpayment must be verified by our billing department.

You must notify us within 7 days of the transaction date.

Refunds will be issued using the same payment method used for the original purchase.

How to Request a Refund:

If you believe you are eligible for a refund due to overpayment, please follow these steps:

Contact our customer support team via email at customercare@elanters.com or by phone at 8600524609.

Provide your order number and details of the overpayment.

Our team will investigate the issue and process the refund if the criteria are met.

Refund Processing Time:

Once your refund request is approved, please allow up to 7 days for the refund to be processed. The timing may vary depending on your financial institution and payment method.

Contact Us:

If you have any questions or concerns regarding our refund and return policy, please don't hesitate to contact us. Our customer support team is here to assist you and ensure your satisfaction.

This refund and return policy is subject to change without prior notice. Please refer to the policy on our website for the most up-to-date information.

Thank you for choosing Elanters. We appreciate your business and look forward to serving you again in the future.